Incense Family and our promise.

Our aim at incense family is to ensure every customer finds what they are looking for, if you see a certain product is low or unavailable then we will do our best to ensure dispatch within 4-5 business days.

We will always go the extra mile to make sure you get what you paid for, even if that means going to our stockist and ordering it personally. 

All items in our shop are checked every day to make sure we can keep this promise and get all orders dispatched as fast as possible! :)

Normally we can send within 24 hours if we have the item in stock.

Any questions just click the contact us button and ask! :)